This incident has been resolved. The service is up and fully functional.
Posted Aug 10, 2026 - 13:25 BST
Investigating
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when validating or fetching your customers’ BVN details, as well as when trying to authorize a Mono Sweep mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted Aug 10, 2026 - 09:40 BST
This incident affected: Lookup (BVN iGree) and Direct Debit (Mono Sweep).