Monitoring - We are currently monitoring a downtime with Providus bank across all their services. This means that your users might be unable to connect their Providus accounts (Connect and DirectPay) We will share an update once the connection is back up.
Jun 30, 13:25 BST
Identified - We will be temporarily taking M-Pesa off the widget (financial data), to enable us resolve some recurring issues from the financial institution. These issues are because M-Pesa recently had a system upgrade and now returns limited data from connected accounts. Our team is currently working hard on a resolution and we will share an update once the connection is back on the widget.
Jun 29, 14:36 BST
Identified - Your users might be unable to connect their Zenith bank accounts (via mobile banking authentication) on the widget. This is as a result of a system upgrade from the financial institution. Our team is currently working to fix this, we will share an update once the connection is fully restored.
Jun 27, 09:14 BST