Investigating - We are currently experiencing a downtime with Paystack Titan, which is affecting mandate approvals. As a result, mandates are not being approved after users send the N50 authorization fee.

We sincerely apologize for any inconvenience this may cause and will provide an update once the service is restored.
In the meantime, we recommend using Fidelity Bank as the destination account for authorization transfers.

May 15, 2025 - 16:02 BST
Investigating - We are currently investigating an issue with the Vulte Digital Bank connection where users are experiencing login errors while attempting to link their accounts for financial data retrieval. Our engineering team is diligently working on resolving the issue, and we will keep you informed with updates as they become available. We apologize for any inconvenience this may have caused.
May 12, 2025 - 10:25 BST
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Apr 18, 2025 - 17:53 BST
Investigating - We are currently experiencing an issue with data retrieval for our GTB corporate connection, and we are actively investigating the cause of this disruption. Users can currently log in without any problems, but data retrieval is taking longer than expected, leading to timeouts and failed data status responses. Our financial data team is actively working on resolving this issue, and we will provide updates as soon as we have more information.
Apr 08, 2025 - 09:41 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Investigating - We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
Feb 10, 2025 - 09:41 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Keystone mobile banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Oct 28, 2024 - 08:31 GMT
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data ? Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Data retrieval ? Operational
90 days ago
100.0 % uptime
Today
Telco Data Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank ? Operational
90 days ago
100.0 % uptime
Today
Account linking Operational
90 days ago
100.0 % uptime
Today
Payment authorisation Operational
90 days ago
100.0 % uptime
Today
Payment confirmation Operational
90 days ago
100.0 % uptime
Today
Direct Debit ? Degraded Performance
90 days ago
99.0 % uptime
Today
Mandate creation Operational
90 days ago
98.94 % uptime
Today
Account debit Operational
90 days ago
99.45 % uptime
Today
Balance enquiry Operational
90 days ago
100.0 % uptime
Today
Mandate Approval Degraded Performance
90 days ago
97.54 % uptime
Today
Mandate Authorization Operational
90 days ago
99.07 % uptime
Today
Lookup Operational
90 days ago
99.98 % uptime
Today
CAC Lookup Operational
90 days ago
100.0 % uptime
Today
BVN Lookup Operational
90 days ago
100.0 % uptime
Today
BVN iGree Operational
90 days ago
99.98 % uptime
Today
360View ? Operational
90 days ago
100.0 % uptime
Today
NIN Lookup Operational
90 days ago
99.9 % uptime
Today
Account number lookup Operational
90 days ago
100.0 % uptime
Today
Mono Pages ? Operational
90 days ago
100.0 % uptime
Today
Statement Pages ? Operational
90 days ago
100.0 % uptime
Today
Payment Pages ? Operational
90 days ago
100.0 % uptime
Today
Product Endpoints Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
100.0 % uptime
Today
Investment Operational
90 days ago
100.0 % uptime
Today
Data Sync Operational
90 days ago
100.0 % uptime
Today
Identity Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Payment initiation endpoint Operational
90 days ago
100.0 % uptime
Today
Verify transaction endpoint Operational
90 days ago
100.0 % uptime
Today
Direct Debit connections Operational
90 days ago
96.87 % uptime
Today
Zenith Bank Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Operational
90 days ago
100.0 % uptime
Today
Wema Bank Operational
90 days ago
100.0 % uptime
Today
Access Bank Operational
90 days ago
80.49 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
UBA Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
98.98 % uptime
Today
Stanbic IBTC Operational
90 days ago
96.36 % uptime
Today
Data Connections - Nigeria Major Outage
90 days ago
93.84 % uptime
Today
First Bank Operational
90 days ago
99.92 % uptime
Today
GTBank Operational
90 days ago
99.85 % uptime
Today
Access Bank Operational
90 days ago
99.92 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic IBTC Bank Operational
90 days ago
95.95 % uptime
Today
FCMB Degraded Performance
90 days ago
100.0 % uptime
Today
Zenith Bank Operational
90 days ago
99.92 % uptime
Today
Fidelity Bank Operational
90 days ago
99.92 % uptime
Today
United Bank for Africa Partial Outage
90 days ago
70.63 % uptime
Today
Wallets Africa Operational
90 days ago
100.0 % uptime
Today
Union Bank of Nigeria Operational
90 days ago
99.92 % uptime
Today
Sterling Bank Major Outage
90 days ago
0.57 % uptime
Today
ALAT by WEMA Operational
90 days ago
100.0 % uptime
Today
Polaris Bank Under Maintenance
90 days ago
100.0 % uptime
Today
EcoBank Operational
90 days ago
100.0 % uptime
Today
Jaiz Bank Operational
90 days ago
100.0 % uptime
Today
Unity Bank Operational
90 days ago
100.0 % uptime
Today
Piggyvest Operational
90 days ago
100.0 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
VULTe Digital Bank Partial Outage
90 days ago
98.63 % uptime
Today
Heritage Bank Operational
90 days ago
100.0 % uptime
Today
Providus Bank Operational
90 days ago
100.0 % uptime
Today
Brass Operational
90 days ago
100.0 % uptime
Today
Globus Bank Operational
90 days ago
99.92 % uptime
Today
Chaka Operational
90 days ago
100.0 % uptime
Today
Risevest Operational
90 days ago
100.0 % uptime
Today
Trove Operational
90 days ago
100.0 % uptime
Today
Paystack Operational
90 days ago
100.0 % uptime
Today
Flutterwave Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
100.0 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
gomoney Partial Outage
90 days ago
70.17 % uptime
Today
Keystone Bank Partial Outage
90 days ago
70.17 % uptime
Today
AltBank Operational
90 days ago
100.0 % uptime
Today
Moniepoint Partial Outage
90 days ago
70.17 % uptime
Today
GTB Corporate Degraded Performance
90 days ago
100.0 % uptime
Today
Data Connections - Kenya Partial Outage
90 days ago
78.69 % uptime
Today
Absa Bank Partial Outage
90 days ago
70.17 % uptime
Today
NCBA Bank Partial Outage
90 days ago
70.17 % uptime
Today
KCB Bank Under Maintenance
90 days ago
100.0 % uptime
Today
M-Pesa Operational
90 days ago
100.0 % uptime
Today
Stanbic Bank Partial Outage
90 days ago
70.17 % uptime
Today
Equity Bank Partial Outage
90 days ago
70.17 % uptime
Today
Co-Operative Bank Partial Outage
90 days ago
70.17 % uptime
Today
Data Connections - Ghana Partial Outage
90 days ago
95.73 % uptime
Today
Momo Under Maintenance
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic Bank Partial Outage
90 days ago
70.17 % uptime
Today
Fidelity Bank Under Maintenance
90 days ago
100.0 % uptime
Today
Ecobank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
Airtel Tigo Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Settlements and Payouts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank connections Major Outage
90 days ago
83.42 % uptime
Today
GTBank Major Outage
90 days ago
0.57 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
FCMB Bank Operational
90 days ago
100.0 % uptime
Today
ALAT by Wema Operational
90 days ago
100.0 % uptime
Today
Paga Operational
90 days ago
100.0 % uptime
Today
Pocket Operational
90 days ago
100.0 % uptime
Today
DirectPay Operational
DirectPay (Mobile & Internet banking) Operational
DirectPay Connections Operational
90 days ago
100.0 % uptime
Today
GTB Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
100.0 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
Providus Operational
90 days ago
100.0 % uptime
Today
Pay with Transfer Operational
90 days ago
33.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 16, 2025
Resolved - This incident has been resolved.
May 16, 12:15 BST
Identified - We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when attempting to initiate a BVN lookup. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
May 16, 10:56 BST
May 15, 2025

Unresolved incident: Mandate Approval Downtime (Paystack-Titan).

May 14, 2025

No incidents reported.

May 13, 2025
Resolved - This incident has been resolved.
May 13, 14:00 BST
Investigating - We are currently experiencing downtime with the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
May 13, 13:50 BST
May 12, 2025
Resolved - This incident has been resolved.
May 12, 09:07 BST
Update - We are continuing to investigate this issue.
May 25, 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 2, 09:08 BST
Resolved - This incident has been resolved.
May 12, 09:06 BST
Monitoring - A fix has been implemented, and we are monitoring the results.
May 9, 08:23 BST
Investigating - We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.

May 7, 18:14 BST
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Resolved - This incident has been resolved.
May 9, 10:26 BST
Investigating - We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

GTBank
Access Bank
Union Bank
Zenith Bank
First Bank
Globus Bank
Fidelity Bank

Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

May 9, 09:02 BST
May 8, 2025

No incidents reported.

May 7, 2025
May 6, 2025
Resolved - This incident has been resolved.
May 6, 13:32 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 10:26 BST
Investigating - We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

GTBank
Access Bank
Union Bank
Zenith Bank
First Bank
Globus Bank
Fidelity Bank

Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

May 6, 09:52 BST
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.