Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Identified - The data retrieval issue is directly tied to intermittencies originating from Access Bank directly. We'll provide further updates once the service is restored and functioning normally.
Feb 28, 2024 - 09:49 GMT
Investigating - We're currently investigating an issue causing data retrieval failures for some Access mobile and internet banking accounts. We apologize for any inconvenience this may have caused and will provide updates shortly.
Feb 28, 2024 - 09:44 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Co-0p login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:01 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Stanbic Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:00 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Equity Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:57 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their ABSA Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:54 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their NCBA login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:51 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Bidvest login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:39 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Absa Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:37 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Capitec Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:34 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Ned Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Standard Bank login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:29 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their FNB login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:24 GMT
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their Gomoney login details for financial data retrieval. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 30, 2024 - 08:05 GMT
Investigating - We are currently investigating an issue where users are unable to complete payment authorization with their Kuda internet banking details. Our payments team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is solely Kuda internet, while Kuda pay with account remains unaffected.
Jan 22, 2024 - 14:32 GMT
Investigating - We are currently investigating an issue with the mobile connection of Jaiz Bank Nigeria, causing authentication errors for users attempting to link their accounts for financial data retrieval. Our engineering team is actively engaged in resolving this matter, and we'll provide you with updates as soon as the service is restored to its normal functionality. Thank you for your patience and understanding.
Jan 08, 2024 - 09:59 GMT
Investigating - We're currently investigating a data retrieval issue with our Fidelity corporate connection. While users can successfully log in, the process of retrieving data is experiencing unexpected delays, resulting in timeouts and failed data status responses. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. Thank you for your patience and understanding as we work to address this issue.
Nov 23, 2023 - 15:49 GMT
Investigating - We have temporarily taken the Jaiz Bank connection off the DirectPay widget due to a login error users experience when they try to link their accounts for payment initiation. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Please Note: Users can still link their accounts via the Connect Widget for financial data retrieval.
Nov 02, 2023 - 07:58 GMT
Investigating - We have temporarily taken the Providus bank retail connection off the DirectPay widget due to a login error users experience when they try to link their accounts for payments. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. If you have any questions or concerns, please do not hesitate to reach out to us.
Please Note: Users can still link their accounts via the Connect Widget for financial data retrieval.
Sep 18, 2023 - 11:13 BST
Investigating - We are currently looking into an issue where users are experiencing difficulty authenticating their Stanbic Bank login details. We will keep you informed with updates as they become available.
Aug 30, 2023 - 11:52 BST
Mono Widget
Operational
90 days ago
99.99
% uptime
Today
Mono Connect
Operational
90 days ago
100.0
% uptime
Today
Account Linking
Operational
90 days ago
100.0
% uptime
Today
Data retrieval
?
Operational
90 days ago
100.0
% uptime
Today
Mono Directpay
?
Operational
90 days ago
100.0
% uptime
Today
Account linking
Operational
90 days ago
100.0
% uptime
Today
Payment authorisation
Operational
90 days ago
100.0
% uptime
Today
Payouts
Operational
90 days ago
100.0
% uptime
Today
Payment confirmation
Operational
90 days ago
100.0
% uptime
Today
Mono Direct Debit
Operational
90 days ago
100.0
% uptime
Today
Mandate creation
Operational
90 days ago
100.0
% uptime
Today
Account debit
Operational
90 days ago
100.0
% uptime
Today
Balance enquiry
Operational
90 days ago
100.0
% uptime
Today
Connect API
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
100.0
% uptime
Today
Investment
Operational
90 days ago
100.0
% uptime
Today
Data Sync
Operational
90 days ago
100.0
% uptime
Today
Identity
Operational
90 days ago
100.0
% uptime
Today
Transactions
Operational
90 days ago
100.0
% uptime
Today
Directpay API
Operational
90 days ago
100.0
% uptime
Today
Payment initiation endpoint
Operational
90 days ago
100.0
% uptime
Today
Verify transaction endpoint
Operational
90 days ago
100.0
% uptime
Today
Partners API
Operational
90 days ago
100.0
% uptime
Today
Connect
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Mono Pages
?
Operational
90 days ago
100.0
% uptime
Today
Statement Pages
?
Operational
90 days ago
100.0
% uptime
Today
Payment Pages
?
Operational
90 days ago
100.0
% uptime
Today
Financial Connections - Nigeria
Partial Outage
90 days ago
97.77
% uptime
Today
First Bank
Operational
90 days ago
99.69
% uptime
Today
GTBank
Operational
90 days ago
99.59
% uptime
Today
Access Bank
Degraded Performance
90 days ago
100.0
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic IBTC Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB
Operational
90 days ago
100.0
% uptime
Today
Zenith Bank
Operational
90 days ago
99.96
% uptime
Today
Fidelity Bank
Operational
90 days ago
86.54
% uptime
Today
United Bank for Africa
Operational
90 days ago
99.9
% uptime
Today
Wallets Africa
Operational
90 days ago
100.0
% uptime
Today
Union Bank of Nigeria
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Operational
90 days ago
100.0
% uptime
Today
ALAT by WEMA
Operational
90 days ago
99.73
% uptime
Today
Polaris Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
EcoBank
Operational
90 days ago
100.0
% uptime
Today
Jaiz Bank
Partial Outage
90 days ago
70.19
% uptime
Today
Unity Bank
Operational
90 days ago
100.0
% uptime
Today
Piggyvest
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
98.2
% uptime
Today
VULTe Digital Bank
Operational
90 days ago
100.0
% uptime
Today
Heritage Bank
Operational
90 days ago
100.0
% uptime
Today
Providus Bank
Operational
90 days ago
100.0
% uptime
Today
Brass
Operational
90 days ago
100.0
% uptime
Today
Globus Bank
Operational
90 days ago
100.0
% uptime
Today
Chaka
Operational
90 days ago
100.0
% uptime
Today
Risevest
Operational
90 days ago
100.0
% uptime
Today
Trove
Operational
90 days ago
100.0
% uptime
Today
Paystack
Operational
90 days ago
100.0
% uptime
Today
Flutterwave
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
98.35
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
gomoney
Partial Outage
90 days ago
70.34
% uptime
Today
Keystone Bank
Operational
90 days ago
100.0
% uptime
Today
Financial Connections - Kenya
Partial Outage
90 days ago
84.33
% uptime
Today
Absa Bank
Partial Outage
90 days ago
82.35
% uptime
Today
NCBA Bank
Partial Outage
90 days ago
82.35
% uptime
Today
KCB Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
M-Pesa
Partial Outage
90 days ago
80.53
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
82.36
% uptime
Today
Equity Bank
Partial Outage
90 days ago
82.36
% uptime
Today
Co-Operative Bank
Partial Outage
90 days ago
70.6
% uptime
Today
Financial Connections - Ghana
Partial Outage
90 days ago
93.22
% uptime
Today
Momo
Partial Outage
90 days ago
82.35
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.19
% uptime
Today
Fidelity Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
Ecobank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
Airtel Tigo
Operational
90 days ago
100.0
% uptime
Today
Financial Connections - South Africa
Partial Outage
90 days ago
82.35
% uptime
Today
Bidvest
Partial Outage
90 days ago
82.35
% uptime
Today
Absa Bank
Partial Outage
90 days ago
82.35
% uptime
Today
Capitec Bank
Partial Outage
90 days ago
82.35
% uptime
Today
Ned Bank
Partial Outage
90 days ago
82.35
% uptime
Today
Standard Bank
Partial Outage
90 days ago
82.35
% uptime
Today
FNB
Partial Outage
90 days ago
82.35
% uptime
Today
Telco Data
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Accounts
Operational
90 days ago
100.0
% uptime
Today
Lookup
Operational
90 days ago
99.15
% uptime
Today
CAC Lookup
Operational
90 days ago
99.11
% uptime
Today
BVN Lookup
Operational
90 days ago
100.0
% uptime
Today
BVN lookup V2
Operational
90 days ago
99.05
% uptime
Today
360View
?
Operational
90 days ago
100.0
% uptime
Today
NIN Lookup
Operational
90 days ago
97.59
% uptime
Today
Portal
?
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue has been resolved
Apr 18, 15:17 BST
Identified -
We're currently looking into an issue where OTP delivery is failing on the BVN Consent Layer. We regret any inconvenience this may cause. Our engineers are working to fix this and would provide an update once its resolved.
Apr 12, 10:25 BST
Resolved -
This incident has been resolved.
Apr 17, 13:08 BST
Investigating -
We are currently investigating a problem with the mobile and internet banking connection of GTbank Nigeria, which is resulting in a login error. As a result, users cannot link their GTbank accounts to access financial information or make payments. Our engineering team is diligently working on resolving the issue, and we will keep you informed with updates as they become available. We apologize for any inconvenience this may have caused.
Apr 17, 12:54 BST
Resolved -
This incident has been resolved.
Apr 16, 12:37 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 11:42 BST
Investigating -
We are currently looking into a problem where users are experiencing difficulty in authenticating with their Zenith mobile login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 16, 09:49 BST
Resolved -
This incident has been resolved.
Apr 16, 12:37 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 11:41 BST
Investigating -
We are currently investigating an issue with the mobile connection of UBA Nigeria, which is resulting in a login error. As a result, users are have difficulties linking their accounts for financial data retrieval and payment initiation. Our engineering team is diligently working on resolving the issue, and we will keep you informed with updates as they become available .We apologize for any inconvenience this may be causing.
Apr 16, 09:12 BST
Resolved -
This incident has been resolved.
Apr 16, 11:40 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 8, 15:53 BST
Investigating -
We are currently investigating an issue with the Fidelity Bank retail connection, which is resulting in a timeout error when users try to link their accounts. Our engineering team is actively working on resolving the issue, and we will keep you informed with updates as they become available.
Apr 4, 12:10 BST
Resolved -
This incident has been resolved.
Apr 15, 09:12 BST
Investigating -
We are aware of an issue causing errors when users attempt to load the V1 Connect Widget. Our engineering team is actively working on a resolution. We will provide updates as soon as the service is restored. We apologize for any inconvenience this may be causing. Thank you for your patience.
Apr 15, 08:40 BST
Resolved -
This incident has been resolved.
Apr 8, 09:16 BST
Investigating -
We are currently investigating an issue with the Opay connection which is resulting in invalid credential errors for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved.
Apr 3, 10:53 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 6, 08:40 GMT
Identified -
We are actively working on resolving an issue with the Opay connection that is resulting in errors for some users attempting to link their accounts via (Connect and DirectPay). We will promptly provide an update once the issue has been resolved.
Oct 25, 11:57 BST
Resolved -
This incident has been resolved.
Apr 5, 08:59 BST
Identified -
We've detected a widespread downtime affecting GTB internet and mobile banking services, impacting users attempting to link their accounts or make payments. Our team is actively monitoring the situation, and we'll provide updates as they become available. We apologize for any inconvenience this may have caused.
Apr 4, 18:15 BST