Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Apr 18, 2025 - 17:53 BST
Apr 18, 2025 - 17:53 BST
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 17, 2025 - 16:48 BST
Apr 17, 2025 - 16:48 BST
Investigating - We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 16, 2025 - 09:15 BST
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 16, 2025 - 09:15 BST
Monitoring - The mandate approval service is back up, and we are monitoring the results.
Apr 15, 2025 - 09:06 BST
Apr 15, 2025 - 09:06 BST
Investigating - We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 15, 2025 - 08:08 BST
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 15, 2025 - 08:08 BST
Monitoring - The mandate approval service is back up, and we are monitoring the results.
Apr 14, 2025 - 16:28 BST
Apr 14, 2025 - 16:28 BST
Investigating - We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 13, 2025 - 08:18 BST
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 13, 2025 - 08:18 BST
Investigating - We are currently experiencing downtime from Access Bank, which is affecting debit transactions for certain accounts. This means you may receive a 'Do Not Honour' response when attempting a debit. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Oct 07, 2024 - 20:14 BST
Oct 07, 2024 - 20:14 BST
Investigating - We are currently experiencing an issue with data retrieval for our GTB corporate connection, and we are actively investigating the cause of this disruption. Users can currently log in without any problems, but data retrieval is taking longer than expected, leading to timeouts and failed data status responses. Our financial data team is actively working on resolving this issue, and we will provide updates as soon as we have more information.
Apr 08, 2025 - 09:41 BST
Apr 08, 2025 - 09:41 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Feb 17, 2025 - 09:27 GMT
Investigating - We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
Feb 10, 2025 - 09:41 GMT
Feb 10, 2025 - 09:41 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Sep 11, 2024 - 09:16 BST
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Jan 08, 2025 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Keystone mobile banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Oct 28, 2024 - 08:31 GMT
Oct 28, 2024 - 08:31 GMT
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Apr 02, 2024 - 09:08 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Feb 26, 2024 - 11:48 GMT
Financial data
?
Operational
Account Linking
Operational
Data retrieval
?
Operational
Telco Data
Operational
Authentication
Operational
Accounts
Operational
Pay-with-bank
?
Operational
Account linking
Operational
Payment authorisation
Operational
Payment confirmation
Operational
Direct Debit
?
Degraded Performance
Mandate creation
Operational
Account debit
Operational
Balance enquiry
Operational
Mandate Approval
Degraded Performance
Mandate Authorization
Operational
Lookup
Operational
CAC Lookup
Operational
BVN Lookup
Operational
BVN iGree
Operational
360View
?
Operational
NIN Lookup
Operational
Account number lookup
Operational
Mono Pages
?
Operational
Statement Pages
?
Operational
Payment Pages
?
Operational
Product Endpoints
Operational
Account
Operational
Investment
Operational
Data Sync
Operational
Identity
Operational
Transactions
Operational
Payment initiation endpoint
Operational
Verify transaction endpoint
Operational
Direct Debit connections
Operational
Zenith Bank
Operational
Sterling Bank
Operational
Wema Bank
Operational
Access Bank
Operational
GTBank
Operational
UBA
Operational
Fidelity Bank
Operational
Stanbic IBTC
Operational
Data Connections - Nigeria
Major Outage
First Bank
Operational
GTBank
Operational
Access Bank
Operational
Kuda Bank
Operational
Standard Chartered
Operational
Stanbic IBTC Bank
Operational
FCMB
Degraded Performance
Zenith Bank
Operational
Fidelity Bank
Operational
United Bank for Africa
Partial Outage
Wallets Africa
Operational
Union Bank of Nigeria
Operational
Sterling Bank
Major Outage
ALAT by WEMA
Operational
Polaris Bank
Under Maintenance
EcoBank
Operational
Jaiz Bank
Operational
Unity Bank
Operational
Piggyvest
Operational
Cowrywise
Operational
VULTe Digital Bank
Operational
Heritage Bank
Operational
Providus Bank
Operational
Brass
Operational
Globus Bank
Operational
Chaka
Operational
Risevest
Operational
Trove
Operational
Paystack
Operational
Flutterwave
Operational
Opay
Operational
Cowrywise
Operational
gomoney
Partial Outage
Keystone Bank
Partial Outage
AltBank
Operational
Moniepoint
Partial Outage
GTB Corporate
Degraded Performance
Data Connections - Kenya
Partial Outage
Absa Bank
Partial Outage
NCBA Bank
Partial Outage
KCB Bank
Under Maintenance
M-Pesa
Under Maintenance
Stanbic Bank
Partial Outage
Equity Bank
Partial Outage
Co-Operative Bank
Partial Outage
Data Connections - Ghana
Partial Outage
Momo
Under Maintenance
Standard Chartered
Operational
Stanbic Bank
Partial Outage
Fidelity Bank
Under Maintenance
Ecobank
Operational
GTBank
Operational
Airtel Tigo
Operational
Dashboard
Operational
Portal
?
Operational
Website
Operational
Settlements and Payouts
Operational
Pay-with-bank connections
Major Outage
GTBank
Major Outage
Kuda Bank
Operational
FCMB Bank
Operational
ALAT by Wema
Operational
Paga
Operational
Pocket
Operational
DirectPay
Operational
DirectPay (Mobile & Internet banking)
Operational
DirectPay Connections
Operational
GTB
Operational
Opay
Operational
Access Bank
Operational
Providus
Operational
Pay with Transfer
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.