Investigating - We are currently investigating an issue with the Fidelity retail web connection, which is resulting in a login error when users try to link their accounts. We will keep you informed with updates as they become available.
Feb 27, 2024 - 10:25 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Co-0p login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:01 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Stanbic Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:00 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Equity Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:57 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their ABSA Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:54 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their NCBA login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:51 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Bidvest login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:39 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Absa Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:37 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Capitec Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:34 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Ned Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Standard Bank login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:29 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their FNB login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:24 GMT
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their Gomoney login details for financial data retrieval. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 30, 2024 - 08:05 GMT
Investigating - We are currently investigating an issue where users are unable to complete payment authorization with their Kuda internet banking details. Our payments team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is solely Kuda internet, while Kuda pay with account remains unaffected.
Jan 22, 2024 - 14:32 GMT
Investigating - We are currently investigating an issue with the mobile connection of Jaiz Bank Nigeria, causing authentication errors for users attempting to link their accounts for financial data retrieval. Our engineering team is actively engaged in resolving this matter, and we'll provide you with updates as soon as the service is restored to its normal functionality. Thank you for your patience and understanding.
Jan 08, 2024 - 09:59 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Mpesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Dec 01, 2023 - 08:02 GMT
Investigating - We're currently investigating a data retrieval issue with our Fidelity corporate connection. While users can successfully log in, the process of retrieving data is experiencing unexpected delays, resulting in timeouts and failed data status responses. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. Thank you for your patience and understanding as we work to address this issue.
Nov 23, 2023 - 15:49 GMT
Investigating - We have temporarily taken the Jaiz Bank connection off the DirectPay widget due to a login error users experience when they try to link their accounts for payment initiation. Our engineering team is working hard to resolve this, and we will update you once the service is
back up and running. We apologize for any inconvenience this may have caused.

Please Note: Users can still link their accounts via the Connect Widget for financial data retrieval.

Nov 02, 2023 - 07:58 GMT
Identified - We are actively working on resolving an issue with the Opay connection that is resulting in errors for some users attempting to link their accounts via (Connect and DirectPay). We will promptly provide an update once the issue has been resolved.
Oct 25, 2023 - 11:57 BST
Investigating - We are currently experiencing a downtime with the Providus retail mobile connection. Some users are encountering login errors when attempting to link their accounts, and data retrieval is also failing for those who have successfully linked their accounts. Our team is actively investigating and working to resolve this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. We'll provide updates as soon as the issue is resolved.
Oct 05, 2023 - 10:20 BST
Investigating - We have temporarily taken the Providus bank retail connection off the DirectPay widget due to a login error users experience when they try to link their accounts for payments. Our engineering team is working hard to resolve this, and we will update you once the service is
back up and running. If you have any questions or concerns, please do not hesitate to reach out to us.

Please Note: Users can still link their accounts via the Connect Widget for financial data retrieval.

Sep 18, 2023 - 11:13 BST
Investigating - We are currently looking into an issue where users are experiencing difficulty authenticating their Stanbic Bank login details. We will keep you informed with updates as they become available.
Aug 30, 2023 - 11:52 BST
Mono Widget Operational
90 days ago
99.99 % uptime
Today
Mono Connect Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Data retrieval ? Operational
90 days ago
100.0 % uptime
Today
Mono Directpay ? Operational
90 days ago
100.0 % uptime
Today
Account linking Operational
90 days ago
100.0 % uptime
Today
Payment authorisation Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Payment confirmation Operational
90 days ago
100.0 % uptime
Today
Connect API Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
100.0 % uptime
Today
Investment Operational
90 days ago
100.0 % uptime
Today
Data Sync Operational
90 days ago
100.0 % uptime
Today
Identity Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Directpay API Operational
90 days ago
100.0 % uptime
Today
Payment initiation endpoint Operational
90 days ago
100.0 % uptime
Today
Verify transaction endpoint Operational
90 days ago
100.0 % uptime
Today
Partners API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Mono Pages ? Operational
90 days ago
100.0 % uptime
Today
Statement Pages ? Operational
90 days ago
100.0 % uptime
Today
Payment Pages ? Operational
90 days ago
100.0 % uptime
Today
Financial Connections - Nigeria Partial Outage
90 days ago
98.6 % uptime
Today
First Bank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
99.8 % uptime
Today
Access Bank Operational
90 days ago
99.75 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic IBTC Bank Operational
90 days ago
98.16 % uptime
Today
FCMB Operational
90 days ago
100.0 % uptime
Today
Zenith Bank Operational
90 days ago
99.97 % uptime
Today
Fidelity Bank Partial Outage
90 days ago
87.31 % uptime
Today
United Bank for Africa Operational
90 days ago
99.95 % uptime
Today
Wallets Africa Operational
90 days ago
100.0 % uptime
Today
Union Bank of Nigeria Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Operational
90 days ago
98.73 % uptime
Today
ALAT by WEMA Operational
90 days ago
99.94 % uptime
Today
Polaris Bank Under Maintenance
90 days ago
100.0 % uptime
Today
EcoBank Operational