Direct Debit: Mandate Authorization Error
Incident Report for Mono
Resolved
This incident has been resolved.
Posted Nov 25, 2024 - 12:35 GMT
Investigating
We are currently investigating an issue where users are experiencing errors when attempting to authorize their direct debit mandate via the Mono widget.
Our engineering team is actively working to resolve this, and we will provide an update once the service is back up and running.
We sincerely apologize for any inconvenience this may cause.
Posted Nov 25, 2024 - 11:26 GMT
This incident affected: Direct Debit (Mandate Authorization).