BVN Downtime

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Oct 30, 2026 - 17:57 GMT

Update

We are continuing to investigate this issue.
Posted Oct 30, 2026 - 17:57 GMT

Update

We are continuing to investigate this issue.
Posted Oct 30, 2026 - 16:41 GMT

Investigating

We are currently experiencing downtime with the BVN Legacy endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted Oct 30, 2026 - 16:29 GMT
This incident affected: Lookup (BVN Lookup, BVN iGree) and Prove (Verification).