DirectPay: Pay with Transfer Downtime

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Apr 16, 2025 - 14:03 BST

Investigating

We have temporarily disabled the Pay With Transfer option on the widget due to an ongoing downtime. Our engineering team is actively working to resolve this issue.
We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.

NB: Please note that other payment methods are working as expected.
Posted Jan 23, 2025 - 15:50 GMT
This incident affected: Pay with Transfer.