E-mandate Approval Downtime
Incident Report for Mono
Resolved
This incident has been resolved.
Posted Jul 17, 2024 - 03:35 BST
Investigating
We are currently experiencing a downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Posted Jul 16, 2024 - 17:08 BST
This incident affected: Direct Debit (Mandate Approval).