BVN [Legacy] Downtime

Incident Report for Mono

Resolved

The issue affecting BVN identity verification has been resolved, and the service is now fully operational.

We apologise for the inconvenience and appreciate your patience.
Posted Nov 04, 2026 - 18:50 GMT

Investigating

We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information.

We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Posted Nov 04, 2026 - 13:35 GMT
This incident affected: Lookup (BVN Lookup).