GTB (Internet Banking) Data Retrieval

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Apr 03, 2025 - 08:51 BST

Investigating

We are currently facing an issue with data retrieval for our GTB connection, and we are actively investigating the cause of this disruption. Users can currently log in without any problems, but data retrieval is taking longer than anticipated, leading to timeouts and failed data status responses. Our financial data team is actively working on resolving this issue, and we will provide updates as soon as we have more information.
Posted Apr 02, 2025 - 10:56 BST
This incident affected: Data Connections - Nigeria (GTBank).