BVN iGree (OTP Delivery)

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Nov 17, 2025 - 16:58 GMT

Investigating

We are currently investigating an issue affecting OTP delivery for the phone number method on the BVN iGree flow. We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
Posted Nov 17, 2025 - 14:03 GMT
This incident affected: Lookup (BVN iGree).