We are currently experiencing an intermittent downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Posted Apr 10, 2026 - 09:44 BST
This incident affected: Direct Debit (Mandate Approval, Mono Sweep).