We are currently experiencing downtime from NIBSS, which is impacting certain accounts. This means you may receive a 'Do Not Honour' response when attempting a debit or a '500' error when making a balance inquiry call. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted May 26, 2025 - 17:06 BST
This incident affected: Direct Debit (Account debit, Balance enquiry).