Direct Debit: Zenith Bank Downtime

Incident Report for Mono

Resolved

This incident has been resolved.
Posted May 12, 2025 - 09:06 BST

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted May 09, 2025 - 08:23 BST

Investigating

We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
Posted May 07, 2025 - 18:14 BST
This incident affected: Direct Debit connections (Zenith Bank).