We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted Apr 20, 2026 - 12:26 BST
This incident affected: Direct Debit (Mandate creation, Account debit).