A fix has been implemented, and we are monitoring the results.
Posted May 21, 2026 - 08:42 BST
Investigating
We are currently experiencing downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.
Posted May 20, 2026 - 10:46 BST
This incident affected: Direct Debit (Account debit).