We are currently experiencing intermittent downtime from NIBSS, which is impacting the Direct Debit service. This means you may encounter errors when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted Jun 23, 2025 - 16:32 BST
This incident affected: Direct Debit (Mandate creation, Account debit, Mandate Approval).