NIBSS Direct Debit (Intermittent Downtime)

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Sep 02, 2025 - 12:10 BST

Monitoring

The service is back up, and we are monitoring the results.
Posted Aug 29, 2025 - 10:21 BST

Update

We are currently experiencing intermittent downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Posted Aug 26, 2025 - 07:59 BST

Update

We are continuing to investigate this issue.
Posted Aug 26, 2025 - 07:58 BST

Investigating

We are currently experiencing intermittent downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Posted Aug 26, 2025 - 07:57 BST

Monitoring

The service is back up, and we are monitoring the results.
Posted Aug 25, 2025 - 11:48 BST

Investigating

We are currently experiencing intermittent downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Posted Aug 25, 2025 - 08:15 BST
This incident affected: Direct Debit (Account debit).