A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2026 - 13:09 BST
Investigating
We are currently experiencing a downtime from our provider. As a result, you may experience a delay with mandates transitioning to a true ready to debit status. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Posted Oct 20, 2026 - 11:33 BST
This incident affected: Direct Debit (Debit Readiness).