We will be carrying out a scheduled maintenance today, Wednesday, 10th of September, 2025, to improve our core infrastructure and ensure more reliable and efficient services for your business. The maintenance process will start from 9 PM till 12 AM (WAT) on the 11th of September, 2025.
During this time, please note that all services [Payments, Connect, Lookup, Prove, Dashboard, etc] will be temporarily unavailable, so your users may be unable to link accounts, verify their details, or make payments using Mono.
We understand how this will impact your business operations, and we sincerely apologize for any inconvenience this may cause you and your customers. We will notify you as soon as our services are fully restored.
Posted Sep 10, 2025 - 14:28 BST
This incident affected: Financial data (Account Linking, Data retrieval), Lookup (CAC Lookup, BVN Lookup, BVN iGree, NIN Lookup, Account number lookup), Direct Debit (Mandate creation, Account debit, Balance enquiry, Mandate Approval, Mandate Authorization), DirectPay (DirectPay (Mobile & Internet banking)), Prove (Authentication, Verification), and Dashboard, Portal, Website, Pay with Transfer.