NIBSS Direct Debit (Debit Downtime)

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 15:33 GMT

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Dec 05, 2025 - 10:07 GMT

Investigating

We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Posted Nov 28, 2025 - 16:33 GMT
This incident affected: Direct Debit (Account debit).