We are continuing to work on a fix for this issue.
Posted Nov 14, 2024 - 08:15 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted May 25, 2024 - 17:21 BST
Investigating
We're currently investigating a data retrieval issue with our Fidelity corporate connection. While users can successfully log in, the process of retrieving data is experiencing unexpected delays, resulting in timeouts and failed data status responses. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. Thank you for your patience and understanding as we work to address this issue.