BVN iGree Downtime

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 08:47 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2025 - 10:16 BST

Investigating

We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when attempting to initiate a BVN lookup. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Posted Aug 13, 2025 - 12:51 BST
This incident affected: Lookup (BVN iGree).