Access (Mobile) Authentication Outage

Incident Report for Mono

Resolved

This incident has been resolved.
Posted Aug 15, 2025 - 11:08 BST

Investigating

We are currently investigating an issue where users are encountering difficulties while attempting to log in using their Access mobile banking credentials. Our engineering team is actively working on resolving this issue, and we will provide updates as soon as we have more information. In the meantime, users can still login with their Access internet banking credentials.
Posted Aug 11, 2025 - 12:12 BST
This incident affected: Data Connections - Nigeria (Access Bank).