We are currently experiencing an intermittent downtime with the e-mandate service from our provider. This means you may encounter errors when attempting to create a mandate. Our team is actively working with our provider to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
Posted Oct 07, 2026 - 15:17 BST
This incident affected: Direct Debit (Mandate creation).