Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Stanbic internet banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Mar 26, 2025 - 12:11 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 2025 - 07:15 GMT
Investigating - We are currently experiencing downtime from Stanbic IBTC, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.
Mar 24, 2025 - 08:10 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Investigating - We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
Feb 10, 2025 - 09:41 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We have temporarily disabled the Pay With Transfer option on the widget due to an ongoing downtime. Our engineering team is actively working to resolve this issue. We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.
NB: Please note that other payment methods are working as expected.
Jan 23, 2025 - 15:50 GMT
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Keystone mobile banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Oct 28, 2024 - 08:31 GMT
Investigating - We are currently experiencing downtime from Access Bank, which is affecting debit transactions for certain accounts. This means you may receive a 'Do Not Honour' response when attempting a debit. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Oct 07, 2024 - 20:14 BST
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data
?
Operational
90 days ago
100.0
% uptime
Today
Account Linking
Operational
90 days ago
100.0
% uptime
Today
Data retrieval
?
Operational
90 days ago
100.0
% uptime
Today
Telco Data
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Accounts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank
?
Operational
90 days ago
100.0
% uptime
Today
Account linking
Operational
90 days ago
100.0
% uptime
Today
Payment authorisation
Operational
90 days ago
100.0
% uptime
Today
Payment confirmation
Operational
90 days ago
100.0
% uptime
Today
Direct Debit
?
Operational
90 days ago
99.2
% uptime
Today
Mandate creation
Operational
90 days ago
98.94
% uptime
Today
Account debit
Operational
90 days ago
99.34
% uptime
Today
Balance enquiry
Operational
90 days ago
100.0
% uptime
Today
Mandate Approval
Operational
90 days ago
98.66
% uptime
Today
Mandate Authorization
Operational
90 days ago
99.07
% uptime
Today
Lookup
Operational
90 days ago
99.78
% uptime
Today
CAC Lookup
Operational
90 days ago
99.61
% uptime
Today
BVN Lookup
Operational
90 days ago
100.0
% uptime
Today
BVN iGree
Operational
90 days ago
99.11
% uptime
Today
360View
?
Operational
90 days ago
100.0
% uptime
Today
NIN Lookup
Operational
90 days ago
100.0
% uptime
Today
Account number lookup
Operational
90 days ago
100.0
% uptime
Today
Mono Pages
?
Operational
90 days ago
100.0
% uptime
Today
Statement Pages
?
Operational
90 days ago
100.0
% uptime
Today
Payment Pages
?
Operational
90 days ago
100.0
% uptime
Today
Product Endpoints
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
100.0
% uptime
Today
Investment
Operational
90 days ago
100.0
% uptime
Today
Data Sync
Operational
90 days ago
100.0
% uptime
Today
Identity
Operational
90 days ago
100.0
% uptime
Today
Transactions
Operational
90 days ago
100.0
% uptime
Today
Payment initiation endpoint
Operational
90 days ago
100.0
% uptime
Today
Verify transaction endpoint
Operational
90 days ago
100.0
% uptime
Today
Direct Debit connections
Partial Outage
90 days ago
94.44
% uptime
Today
Zenith Bank
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Operational
90 days ago
100.0
% uptime
Today
Wema Bank
Operational
90 days ago
100.0
% uptime
Today
Access Bank
Partial Outage
90 days ago
70.14
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
UBA
Operational
90 days ago
100.0
% uptime
Today
Fidelity Bank
Operational
90 days ago
97.55
% uptime
Today
Stanbic IBTC
Operational
90 days ago
67.3
% uptime
Today
Data Connections - Nigeria
Major Outage
90 days ago
95.34
% uptime
Today
First Bank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
99.92
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic IBTC Bank
Partial Outage
90 days ago
98.98
% uptime
Today
FCMB
Operational
90 days ago
100.0
% uptime
Today
Zenith Bank
Operational
90 days ago
100.0
% uptime
Today
Fidelity Bank
Operational
90 days ago
100.0
% uptime
Today
United Bank for Africa
Partial Outage
90 days ago
86.61
% uptime
Today
Wallets Africa
Operational
90 days ago
100.0
% uptime
Today
Union Bank of Nigeria
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Major Outage
90 days ago
33.47
% uptime
Today
ALAT by WEMA
Operational
90 days ago
100.0
% uptime
Today
Polaris Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
EcoBank
Operational
90 days ago
100.0
% uptime
Today
Jaiz Bank
Operational
90 days ago
100.0
% uptime
Today
Unity Bank
Operational
90 days ago
100.0
% uptime
Today
Piggyvest
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
VULTe Digital Bank
Operational
90 days ago
100.0
% uptime
Today
Heritage Bank
Operational
90 days ago
100.0
% uptime
Today
Providus Bank
Operational
90 days ago
100.0
% uptime
Today
Brass
Operational
90 days ago
100.0
% uptime
Today
Globus Bank
Operational
90 days ago
100.0
% uptime
Today
Chaka
Operational
90 days ago
100.0
% uptime
Today
Risevest
Operational
90 days ago
100.0
% uptime
Today
Trove
Operational
90 days ago
100.0
% uptime
Today
Paystack
Operational
90 days ago
100.0
% uptime
Today
Flutterwave
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
gomoney
Partial Outage
90 days ago
70.14
% uptime
Today
Keystone Bank
Partial Outage
90 days ago
70.14
% uptime
Today
AltBank
Operational
90 days ago
100.0
% uptime
Today
Moniepoint
Partial Outage
90 days ago
73.3
% uptime
Today
Data Connections - Kenya
Partial Outage
90 days ago
78.67
% uptime
Today
Absa Bank
Partial Outage
90 days ago
70.14
% uptime
Today
NCBA Bank
Partial Outage
90 days ago
70.14
% uptime
Today
KCB Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
M-Pesa
Under Maintenance
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.14
% uptime
Today
Equity Bank
Partial Outage
90 days ago
70.14
% uptime
Today
Co-Operative Bank
Partial Outage
90 days ago
70.14
% uptime
Today
Data Connections - Ghana
Partial Outage
90 days ago
95.73
% uptime
Today
Momo
Under Maintenance
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.14
% uptime
Today
Fidelity Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
Ecobank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
Airtel Tigo
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Portal
?
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Settlements and Payouts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank connections
Major Outage
90 days ago
83.41
% uptime
Today
GTBank
Major Outage
90 days ago
0.49
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB Bank
Operational
90 days ago
100.0
% uptime
Today
ALAT by Wema
Operational
90 days ago
100.0
% uptime
Today
Paga
Operational
90 days ago
100.0
% uptime
Today
Pocket
Operational
90 days ago
100.0
% uptime
Today
DirectPay
Operational
DirectPay (Mobile & Internet banking)
Operational
DirectPay Connections
Operational
90 days ago
92.98
% uptime
Today
GTB
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
79.03
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
Providus
Operational
90 days ago
93.32
% uptime
Today
Pay with Transfer
Major Outage
90 days ago
1.66
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Mar 18, 08:31 GMT
Identified -
The data retrieval issue is due to intermittent service timeouts from Access Bank. We will provide updates once the service is fully restored and stable.
Jan 29, 08:03 GMT
Investigating -
We're currently investigating an issue causing data retrieval failures for some Access mobile and internet banking accounts. We apologize for any inconvenience this may have caused and will provide updates shortly.
Jan 17, 08:13 GMT
Resolved -
This incident has been resolved.
Mar 18, 08:31 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 28, 07:53 GMT
Identified -
We've identified a disruption affecting Access Bank's mobile and internet banking connectivity due to upstream connection errors on their end. This is a widespread issue impacting their services. As a result, users won't be able to link their bank accounts for financial data retrieval until Access Bank resolves the matter. We're actively monitoring the situation and will provide updates as soon as possible. We sincerely apologize for any inconvenience caused.
Feb 24, 07:50 GMT
Resolved -
This incident has been resolved.
Mar 18, 08:31 GMT
Investigating -
We are currently investigating an issue with the corporate connection of Zenith Bank which is resulting in a login error for users trying to connect their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Oct 15, 10:08 BST