Resolved -
This incident has been resolved.
Apr 25, 19:36 BST
Monitoring -
A fix has been implemented, and we are monitoring the results.
Apr 17, 16:48 BST
Investigating -
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 16, 09:15 BST
Monitoring -
The mandate approval service is back up, and we are monitoring the results.
Apr 15, 09:06 BST
Investigating -
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 15, 08:08 BST
Monitoring -
The mandate approval service is back up, and we are monitoring the results.
Apr 14, 16:28 BST
Investigating -
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee.
We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Apr 13, 08:18 BST