Monitoring - A fix has been implemented, and we are monitoring the results.
Dec 18, 2025 - 15:32 GMT
Investigating - We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
Dec 18, 2025 - 11:23 GMT
Investigating - We are currently experiencing downtime with the CAC endpoint from our service provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
Dec 17, 2025 - 17:42 GMT
Investigating - We're currently looking into an issue affecting transaction retrieval for Kuda Bank accounts. Our dedicated financial data team is actively engaged in resolving this issue, and we'll keep you posted with updates as soon as we have more information.
Dec 08, 2025 - 08:15 GMT
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Apr 18, 2025 - 17:53 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data
Operational
90 days ago
100.0
% uptime
Today
Account Linking
Operational
90 days ago
100.0
% uptime
Today
Data retrieval
Operational
90 days ago
100.0
% uptime
Today
Telco Data
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Accounts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank
Operational
90 days ago
100.0
% uptime
Today
Account linking
Operational
90 days ago
100.0
% uptime
Today
Payment authorisation
Operational
90 days ago
100.0
% uptime
Today
Payment confirmation
Operational
90 days ago
100.0
% uptime
Today
Direct Debit
Degraded Performance
90 days ago
99.22
% uptime
Today
Mandate creation
Degraded Performance
90 days ago
99.77
% uptime
Today
Account debit
Operational
90 days ago
97.4
% uptime
Today
Balance enquiry
Operational
90 days ago
100.0
% uptime
Today
Mandate Approval
Operational
90 days ago
98.96
% uptime
Today
Mandate Authorization
Operational
90 days ago
100.0
% uptime
Today
Lookup
Degraded Performance
90 days ago
98.97
% uptime
Today
CAC Lookup
Degraded Performance
90 days ago
99.88
% uptime
Today
BVN Lookup
Operational
90 days ago
100.0
% uptime
Today
BVN iGree
Operational
90 days ago
100.0
% uptime
Today
360View
Operational
90 days ago
100.0
% uptime
Today
NIN Lookup
Operational
90 days ago
98.5
% uptime
Today
Account number lookup
Operational
90 days ago
100.0
% uptime
Today
Address Verification
Operational
90 days ago
75.36
% uptime
Today
Passport Lookup
Operational
90 days ago
79.15
% uptime
Today
Mono Pages
Operational
90 days ago
100.0
% uptime
Today
Statement Pages
Operational
90 days ago
100.0
% uptime
Today
Payment Pages
Operational
90 days ago
100.0
% uptime
Today
Product Endpoints
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
100.0
% uptime
Today
Investment
Operational
90 days ago
100.0
% uptime
Today
Data Sync
Operational
90 days ago
100.0
% uptime
Today
Identity
Operational
90 days ago
100.0
% uptime
Today
Transactions
Operational
90 days ago
100.0
% uptime
Today
Payment initiation endpoint
Operational
90 days ago
100.0
% uptime
Today
Verify transaction endpoint
Operational
90 days ago
100.0
% uptime
Today
Direct Debit connections
Operational
90 days ago
100.0
% uptime
Today
Zenith Bank
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Operational
90 days ago
100.0
% uptime
Today
Wema Bank
Operational
90 days ago
100.0
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
UBA
Operational
90 days ago
100.0
% uptime
Today
Fidelity Bank
Operational
90 days ago
100.0
% uptime
Today
Stanbic IBTC
Operational
90 days ago
100.0
% uptime
Today
Data Connections - Nigeria
Partial Outage
90 days ago
97.26
% uptime
Today
First Bank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
99.98
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
Kuda Bank
Degraded Performance
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic IBTC Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB
Operational
90 days ago
100.0
% uptime
Today
Zenith Bank
Operational
90 days ago
100.0
% uptime
Today
Fidelity Bank
Operational
90 days ago
100.0
% uptime
Today
United Bank for Africa
Partial Outage
90 days ago
70.09
% uptime
Today
Wallets Africa
Operational
90 days ago
100.0
% uptime
Today
Union Bank of Nigeria
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Operational
90 days ago
100.0
% uptime
Today
ALAT by WEMA
Operational
90 days ago
100.0
% uptime
Today
Polaris Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
EcoBank
Operational
90 days ago
100.0
% uptime
Today
Jaiz Bank
Operational
90 days ago
100.0
% uptime
Today
Unity Bank
Operational
90 days ago
100.0
% uptime
Today
Piggyvest
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
VULTe Digital Bank
Operational
90 days ago
100.0
% uptime
Today
Heritage Bank
Operational
90 days ago
100.0
% uptime
Today
Providus Bank
Operational
90 days ago
100.0
% uptime
Today
Brass
Operational
90 days ago
100.0
% uptime
Today
Globus Bank
Operational
90 days ago
100.0
% uptime
Today
Chaka
Operational
90 days ago
100.0
% uptime
Today
Risevest
Operational
90 days ago
100.0
% uptime
Today
Trove
Operational
90 days ago
100.0
% uptime
Today
Paystack
Operational
90 days ago
100.0
% uptime
Today
Flutterwave
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
gomoney
Partial Outage
90 days ago
70.09
% uptime
Today
Keystone Bank
Operational
90 days ago
88.49
% uptime
Today
AltBank
Operational
90 days ago
100.0
% uptime
Today
Moniepoint
Partial Outage
90 days ago
70.09
% uptime
Today
GTB Corporate
Operational
90 days ago
100.0
% uptime
Today
Data Connections - Kenya
Partial Outage
90 days ago
78.64
% uptime
Today
Absa Bank
Partial Outage
90 days ago
70.09
% uptime
Today
NCBA Bank
Partial Outage
90 days ago
70.09
% uptime
Today
KCB Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
M-Pesa
Operational
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.09
% uptime
Today
Equity Bank
Partial Outage
90 days ago
70.09
% uptime
Today
Co-Operative Bank
Partial Outage
90 days ago
70.09
% uptime
Today
Data Connections - Ghana
Partial Outage
90 days ago
95.72
% uptime
Today
Momo
Under Maintenance
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.09
% uptime
Today
Fidelity Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
Ecobank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
Airtel Tigo
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Settlements and Payouts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank connections
Major Outage
90 days ago
83.38
% uptime
Today
GTBank
Major Outage
90 days ago
0.32
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB Bank
Operational
90 days ago
100.0
% uptime
Today
ALAT by Wema
Operational
90 days ago
100.0
% uptime
Today
Paga
Operational
90 days ago
100.0
% uptime
Today
Pocket
Operational
90 days ago
100.0
% uptime
Today
DirectPay
Operational
DirectPay (Mobile & Internet banking)
Operational
DirectPay Connections
Operational
90 days ago
100.0
% uptime
Today
GTB
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
100.0
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
Providus
Operational
90 days ago
100.0
% uptime
Today
Pay with Transfer
Operational
90 days ago
100.0
% uptime
Today
Prove
Operational
90 days ago
99.34
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Verification
Operational
90 days ago
98.69
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 18, 07:08 GMT
Monitoring -
A fix has been implemented, and we are monitoring the results.
Dec 16, 19:58 GMT
Update -
We have temporarily disabled e-mandate creation due to the ongoing issue with approvals. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
Dec 16, 15:57 GMT
Update -
We are actively following up with the NIBSS team to resolve this. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Dec 15, 10:43 GMT
Investigating -
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Dec 12, 07:46 GMT
Resolved -
This incident has been resolved.
Dec 18, 07:07 GMT
Update -
We are continuing to investigate this issue.
Dec 15, 12:25 GMT
Investigating -
We are currently experiencing downtime with the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
Dec 14, 09:22 GMT
Resolved -
This incident has been resolved.
Dec 18, 07:07 GMT
Monitoring -
A fix has been implemented, and we are monitoring the results.
Dec 15, 12:52 GMT
Investigating -
We are currently experiencing downtime from Kuda Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team to resolve it. We will provide updates as soon as the service is fully restored.
Dec 11, 08:59 GMT
Resolved -
This incident has been resolved.
Dec 18, 07:07 GMT
Investigating -
We are currently experiencing downtime with the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
Dec 17, 15:43 GMT
Resolved -
This incident has been resolved.
Dec 16, 09:06 GMT
Investigating -
We are currently experiencing downtime with the house address verification endpoint from our provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
Dec 1, 14:22 GMT
Dec 15, 2025
Dec 14, 2025
Dec 13, 2025
No incidents reported.
Dec 12, 2025
Dec 11, 2025
Dec 10, 2025
No incidents reported.
Dec 9, 2025
No incidents reported.
Dec 8, 2025
Unresolved incident: Kuda Bank (Transaction Retrieval).
Resolved -
This incident has been resolved.
Dec 5, 15:33 GMT
Monitoring -
A fix has been implemented, and we are monitoring the results.
Dec 5, 10:16 GMT
Investigating -
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Dec 4, 16:00 GMT
Resolved -
This incident has been resolved.
Dec 5, 15:33 GMT
Monitoring -
A fix has been implemented, and we are monitoring the results.
Dec 5, 10:07 GMT
Investigating -
We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Nov 28, 16:33 GMT