Investigating - We are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee.
Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled.
Debit processing remains unaffected and continues to operate normally.
We sincerely apologize for the inconvenience and will provide updates as soon as service is restored.
Jun 11, 2026 - 19:00 BST
Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled.
Debit processing remains unaffected and continues to operate normally.
We sincerely apologize for the inconvenience and will provide updates as soon as service is restored.
Jun 11, 2026 - 19:00 BST
Monitoring - We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs.
Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
May 20, 2026 - 16:27 BST
Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
May 20, 2026 - 16:27 BST
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Apr 18, 2025 - 17:53 BST
Apr 18, 2025 - 17:53 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Feb 17, 2025 - 09:27 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Sep 11, 2024 - 09:16 BST
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Jan 08, 2025 - 11:31 GMT
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Feb 26, 2024 - 11:48 GMT
Financial data
Operational
Account Linking
Operational
Data retrieval
Operational
Telco Data
Operational
Authentication
Operational
Accounts
Operational
Pay-with-bank
Operational
Account linking
Operational
Payment authorisation
Operational
Payment confirmation
Operational
Direct Debit
Partial Outage
Mandate creation
Partial Outage
Account debit
Operational
Balance enquiry
Operational
Mandate Approval
Operational
Mandate Authorization
Operational
Mono Sweep
Operational
Lookup
Degraded Performance
CAC Lookup
Operational
BVN Lookup
Operational
BVN iGree
Degraded Performance
360View
Operational
NIN Lookup
Operational
Account number lookup
Operational
Address Verification
Operational
Passport Lookup
Operational
TIN Lookup
Operational
Mono Pages
Operational
Statement Pages
Operational
Payment Pages
Operational
Product Endpoints
Operational
Account
Operational
Investment
Operational
Data Sync
Operational
Identity
Operational
Transactions
Operational
Payment initiation endpoint
Operational
Verify transaction endpoint
Operational
Direct Debit connections
Operational
Zenith Bank
Operational
Sterling Bank
Operational
Wema Bank
Operational
Access Bank
Operational
GTBank
Operational
UBA
Operational
Fidelity Bank
Operational
Stanbic IBTC
Operational
Data Connections - Nigeria
Operational
First Bank
Operational
GTBank
Operational
Access Bank
Operational
Kuda Bank
Operational
Standard Chartered
Operational
Stanbic IBTC Bank
Operational
FCMB
Operational
Zenith Bank
Operational
Fidelity Bank
Operational
United Bank for Africa
Operational
Wallets Africa
Operational
Union Bank of Nigeria
Operational
Sterling Bank
Operational
ALAT by WEMA
Operational
Polaris Bank
Operational
EcoBank
Operational
Jaiz Bank
Operational
Unity Bank
Operational
Piggyvest
Operational
Cowrywise
Operational
VULTe Digital Bank
Operational
Heritage Bank
Operational
Providus Bank
Operational
Brass
Operational
Globus Bank
Operational
Chaka
Operational
Risevest
Operational
Trove
Operational
Paystack
Operational
Flutterwave
Operational
Opay
Operational
Cowrywise
Operational
gomoney
Operational
Keystone Bank
Operational
AltBank
Operational
Moniepoint
Operational
GTB Corporate
Operational
Data Connections - Kenya
Operational
Absa Bank
Operational
NCBA Bank
Operational
KCB Bank
Operational
M-Pesa
Operational
Stanbic Bank
Operational
Equity Bank
Operational
Co-Operative Bank
Operational
Data Connections - Ghana
Operational
Momo
Operational
Standard Chartered
Operational
Stanbic Bank
Operational
Fidelity Bank
Operational
Ecobank
Operational
GTBank
Operational
Airtel Tigo
Operational
Dashboard
Operational
Portal
Operational
Website
Operational
Settlements and Payouts
Operational
Pay-with-bank connections
Operational
GTBank
Operational
Kuda Bank
Operational
FCMB Bank
Operational
ALAT by Wema
Operational
Paga
Operational
Pocket
Operational
DirectPay
Operational
DirectPay (Mobile & Internet banking)
Operational
DirectPay
Operational
DirectPay Connections
Operational
GTB
Operational
Opay
Operational
Access Bank
Operational
Providus
Operational
Pay with Transfer
Operational
Prove
Operational
Authentication
Operational
Verification
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.