Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their identity details on the Prove widget. Consequently, they are unable to proceed with the verification process. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running.
Jul 24, 2026 - 17:46 BST
Investigating - We are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee.

Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled.

Debit processing remains unaffected and continues to operate normally.

We sincerely apologize for the inconvenience and will provide updates as soon as service is restored.

Jun 11, 2026 - 19:00 BST
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Apr 18, 2025 - 17:53 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Data retrieval Operational
90 days ago
100.0 % uptime
Today
Telco Data Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank Operational
90 days ago
100.0 % uptime
Today
Account linking Operational
90 days ago
100.0 % uptime
Today
Payment authorisation Operational
90 days ago
100.0 % uptime
Today
Payment confirmation Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
98.39 % uptime
Today
Mandate creation Operational
90 days ago
94.83 % uptime
Today
Account debit Operational
90 days ago
99.99 % uptime
Today
Balance enquiry Operational
90 days ago
99.99 % uptime
Today
Mandate Approval Operational
90 days ago
97.76 % uptime
Today
Mandate Authorization Operational
90 days ago
99.99 % uptime
Today
Mono Sweep Operational
90 days ago
97.73 % uptime
Today
Debit Readiness Operational
90 days ago
99.96 % uptime
Today
Lookup Operational
90 days ago
99.8 % uptime
Today
CAC Lookup Operational
90 days ago
99.93 % uptime
Today
BVN Lookup Operational
90 days ago
99.08 % uptime
Today
BVN iGree Operational
90 days ago
99.24 % uptime
Today
360View Operational
90 days ago
100.0 % uptime
Today
NIN Lookup Operational
90 days ago
100.0 % uptime
Today
Account number lookup Operational
90 days ago
100.0 % uptime
Today
Address Verification Operational
90 days ago
100.0 % uptime
Today
Passport Lookup Operational
90 days ago
100.0 % uptime
Today
TIN Lookup Operational
90 days ago
100.0 % uptime
Today
Mono Pages Operational
90 days ago
100.0 % uptime
Today
Statement Pages Operational
90 days ago
100.0 % uptime
Today
Payment Pages Operational
90 days ago
100.0 % uptime
Today
Product Endpoints Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
100.0 % uptime
Today
Investment Operational
90 days ago
100.0 % uptime
Today
Data Sync Operational
90 days ago
100.0 % uptime
Today
Identity Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Payment initiation endpoint Operational
90 days ago
100.0 % uptime
Today
Verify transaction endpoint Operational
90 days ago
100.0 % uptime
Today
Direct Debit connections Operational
90 days ago
100.0 % uptime
Today
Zenith Bank Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Operational
90 days ago
100.0 % uptime
Today
Wema Bank Operational
90 days ago
100.0 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
UBA Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
100.0 % uptime
Today
Stanbic IBTC Operational
90 days ago
100.0 % uptime
Today
Data Connections - Nigeria Operational
90 days ago
99.9 % uptime
Today
First Bank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic IBTC Bank Operational
90 days ago
100.0 % uptime
Today
FCMB Operational
90 days ago
97.52 % uptime
Today
Zenith Bank Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
100.0 % uptime
Today
United Bank for Africa Operational
90 days ago
100.0 % uptime
Today
Wallets Africa Operational
90 days ago
100.0 % uptime
Today
Union Bank of Nigeria Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Operational
90 days ago
100.0 % uptime
Today
ALAT by WEMA Operational
90 days ago
100.0 % uptime
Today
Polaris Bank Operational
90 days ago
100.0 % uptime
Today
EcoBank Operational
90 days ago
100.0 % uptime
Today
Jaiz Bank Operational
90 days ago
100.0 % uptime
Today
Unity Bank Operational
90 days ago
100.0 % uptime
Today
Piggyvest Operational
90 days ago
100.0 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
VULTe Digital Bank Operational
90 days ago
100.0 % uptime
Today
Heritage Bank Operational
90 days ago
100.0 % uptime
Today
Providus Bank Operational
90 days ago
100.0 % uptime
Today
Brass Operational
90 days ago
100.0 % uptime
Today
Globus Bank Operational
90 days ago
100.0 % uptime
Today
Chaka Operational
90 days ago
100.0 % uptime
Today
Risevest Operational
90 days ago
100.0 % uptime
Today
Trove Operational
90 days ago
100.0 % uptime
Today
Paystack Operational
90 days ago
100.0 % uptime
Today
Flutterwave Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
98.98 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
gomoney Operational
90 days ago
100.0 % uptime
Today
Keystone Bank Operational
90 days ago
100.0 % uptime
Today
AltBank Operational
90 days ago
100.0 % uptime
Today
Moniepoint Operational
90 days ago
100.0 % uptime
Today
GTB Corporate Operational
90 days ago
100.0 % uptime
Today
Data Connections - Kenya Operational
90 days ago
100.0 % uptime
Today
Absa Bank Operational
90 days ago
100.0 % uptime
Today
NCBA Bank Operational
90 days ago
100.0 % uptime
Today
KCB Bank Operational
90 days ago
100.0 % uptime
Today
M-Pesa Operational
90 days ago
100.0 % uptime
Today
Stanbic Bank Operational
90 days ago
100.0 % uptime
Today
Equity Bank Operational
90 days ago
100.0 % uptime
Today
Co-Operative Bank Operational
90 days ago
100.0 % uptime
Today
Data Connections - Ghana Operational
90 days ago
100.0 % uptime
Today
Momo Operational
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic Bank Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
100.0 % uptime
Today
Ecobank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
Airtel Tigo Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Settlements and Payouts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank connections Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
FCMB Bank Operational
90 days ago
100.0 % uptime
Today
ALAT by Wema Operational
90 days ago
100.0 % uptime
Today
Paga Operational
90 days ago
100.0 % uptime
Today
Pocket Operational
90 days ago
100.0 % uptime
Today
DirectPay Operational
90 days ago
99.99 % uptime
Today
DirectPay (Mobile & Internet banking) Operational
DirectPay Operational
90 days ago
99.99 % uptime
Today
DirectPay Connections Operational
90 days ago
99.74 % uptime
Today
GTB Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
98.98 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
Providus Operational
90 days ago
100.0 % uptime
Today
Pay with Transfer Operational
90 days ago
100.0 % uptime
Today
Prove Partial Outage
90 days ago
99.83 % uptime
Today
Authentication Partial Outage
90 days ago
99.73 % uptime
Today
Verification Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 25, 2026

No incidents reported today.

Jul 24, 2026
Resolved - This incident has been resolved.
Jul 24, 10:03 BST
Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 23, 12:06 BST
Investigating - We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services.

As a result, you may encounter an error when attempting to create a mandate or initiate a debit.

We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

Jul 23, 11:33 BST
Jul 23, 2026
Jul 22, 2026
Resolved - This incident has been resolved.
Jul 22, 12:11 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 11:05 BST
Investigating - We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate.
Our team is actively working with NIBSS to restore the service as quickly as possible.
We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.

Jul 19, 08:25 BST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Unresolved incident: Mandate Approval Downtime: Providus Bank.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - This incident has now been resolved. We appreciate your patience.
Jul 17, 10:36 BST
Investigating - We are presently investigating an issue where users are encountering challenges in verifying their identity details on the Prove widget. Consequently, they are unable to complete the verification process. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running.
Jul 17, 09:09 BST
Resolved - This incident has now been resolved. We appreciate your patience.
Jul 17, 10:36 BST
Investigating - We are currently experiencing temporary downtime on the CAC search and profile endpoints due to an issue with our service provider (CAC). Our team is actively following up, and we will notify you as soon as normal service resumes. We apologise for any inconvenience caused.
Jul 17, 09:12 BST
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - This incident has been resolved.
Jul 15, 18:08 BST
Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 14, 13:05 BST
Investigating - We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services.

As a result, you may encounter an error when attempting to create a mandate or initiate a debit.

We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

Jul 14, 12:16 BST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.