Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Stanbic internet banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Mar 26, 2025 - 12:11 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 2025 - 07:15 GMT
Investigating - We are currently experiencing downtime from Stanbic IBTC, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it.
We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.

Mar 24, 2025 - 08:10 GMT
Investigating - We have identified a downtime with our service provider and we are currently investigating.
Feb 19, 2025 - 10:09 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 17, 2025 - 09:27 GMT
Investigating - We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
Feb 10, 2025 - 09:41 GMT
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We have temporarily disabled the Pay With Transfer option on the widget due to an ongoing downtime. Our engineering team is actively working to resolve this issue.
We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.

NB: Please note that other payment methods are working as expected.

Jan 23, 2025 - 15:50 GMT
Investigating - We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 08, 2025 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Keystone mobile banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Oct 28, 2024 - 08:31 GMT
Investigating - We are currently experiencing downtime from Access Bank, which is affecting debit transactions for certain accounts. This means you may receive a 'Do Not Honour' response when attempting a debit. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Oct 07, 2024 - 20:14 BST
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data ? Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Data retrieval ? Operational
90 days ago
100.0 % uptime
Today
Telco Data Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank ? Operational
90 days ago
100.0 % uptime
Today
Account linking Operational
90 days ago
100.0 % uptime
Today
Payment authorisation Operational
90 days ago
100.0 % uptime
Today
Payment confirmation Operational
90 days ago
100.0 % uptime
Today
Direct Debit ? Operational
90 days ago
99.2 % uptime
Today
Mandate creation Operational
90 days ago
98.94 % uptime
Today
Account debit Operational
90 days ago
99.34 % uptime
Today
Balance enquiry Operational
90 days ago
100.0 % uptime
Today
Mandate Approval Operational
90 days ago
98.66 % uptime
Today
Mandate Authorization Operational
90 days ago
99.07 % uptime
Today
Lookup Operational
90 days ago
99.78 % uptime
Today
CAC Lookup Operational
90 days ago
99.61 % uptime
Today
BVN Lookup Operational
90 days ago
100.0 % uptime
Today
BVN iGree Operational
90 days ago
99.11 % uptime
Today
360View ? Operational
90 days ago
100.0 % uptime
Today
NIN Lookup Operational
90 days ago
100.0 % uptime
Today
Account number lookup Operational
90 days ago
100.0 % uptime
Today
Mono Pages ? Operational
90 days ago
100.0 % uptime
Today
Statement Pages ? Operational
90 days ago
100.0 % uptime
Today
Payment Pages ? Operational
90 days ago
100.0 % uptime
Today
Product Endpoints Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
100.0 % uptime
Today
Investment Operational
90 days ago
100.0 % uptime
Today
Data Sync Operational
90 days ago
100.0 % uptime
Today
Identity Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Payment initiation endpoint Operational
90 days ago
100.0 % uptime
Today
Verify transaction endpoint Operational
90 days ago
100.0 % uptime
Today
Direct Debit connections Partial Outage
90 days ago
94.44 % uptime
Today
Zenith Bank Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Operational
90 days ago
100.0 % uptime
Today
Wema Bank Operational
90 days ago
100.0 % uptime
Today
Access Bank Partial Outage
90 days ago
70.14 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
UBA Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
97.55 % uptime
Today
Stanbic IBTC Operational
90 days ago
67.3 % uptime
Today
Data Connections - Nigeria Major Outage
90 days ago
95.34 % uptime
Today
First Bank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
99.92 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic IBTC Bank Partial Outage
90 days ago
98.98 % uptime
Today
FCMB Operational
90 days ago
100.0 % uptime
Today
Zenith Bank Operational
90 days ago
100.0 % uptime
Today
Fidelity Bank Operational
90 days ago
100.0 % uptime
Today
United Bank for Africa Partial Outage
90 days ago
86.61 % uptime
Today
Wallets Africa Operational
90 days ago
100.0 % uptime
Today
Union Bank of Nigeria Operational
90 days ago
100.0 % uptime
Today
Sterling Bank Major Outage
90 days ago
33.47 % uptime
Today
ALAT by WEMA Operational
90 days ago
100.0 % uptime
Today
Polaris Bank Under Maintenance
90 days ago
100.0 % uptime
Today
EcoBank Operational
90 days ago
100.0 % uptime
Today
Jaiz Bank Operational
90 days ago
100.0 % uptime
Today
Unity Bank Operational
90 days ago
100.0 % uptime
Today
Piggyvest Operational
90 days ago
100.0 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
VULTe Digital Bank Operational
90 days ago
100.0 % uptime
Today
Heritage Bank Operational
90 days ago
100.0 % uptime
Today
Providus Bank Operational
90 days ago
100.0 % uptime
Today
Brass Operational
90 days ago
100.0 % uptime
Today
Globus Bank Operational
90 days ago
100.0 % uptime
Today
Chaka Operational
90 days ago
100.0 % uptime
Today
Risevest Operational
90 days ago
100.0 % uptime
Today
Trove Operational
90 days ago
100.0 % uptime
Today
Paystack Operational
90 days ago
100.0 % uptime
Today
Flutterwave Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
100.0 % uptime
Today
Cowrywise Operational
90 days ago
100.0 % uptime
Today
gomoney Partial Outage
90 days ago
70.14 % uptime
Today
Keystone Bank Partial Outage
90 days ago
70.14 % uptime
Today
AltBank Operational
90 days ago
100.0 % uptime
Today
Moniepoint Partial Outage
90 days ago
73.3 % uptime
Today
Data Connections - Kenya Partial Outage
90 days ago
78.67 % uptime
Today
Absa Bank Partial Outage
90 days ago
70.14 % uptime
Today
NCBA Bank Partial Outage
90 days ago
70.14 % uptime
Today
KCB Bank Under Maintenance
90 days ago
100.0 % uptime
Today
M-Pesa Under Maintenance
90 days ago
100.0 % uptime
Today
Stanbic Bank Partial Outage
90 days ago
70.14 % uptime
Today
Equity Bank Partial Outage
90 days ago
70.14 % uptime
Today
Co-Operative Bank Partial Outage
90 days ago
70.14 % uptime
Today
Data Connections - Ghana Partial Outage
90 days ago
95.73 % uptime
Today
Momo Under Maintenance
90 days ago
100.0 % uptime
Today
Standard Chartered Operational
90 days ago
100.0 % uptime
Today
Stanbic Bank Partial Outage
90 days ago
70.14 % uptime
Today
Fidelity Bank Under Maintenance
90 days ago
100.0 % uptime
Today
Ecobank Operational
90 days ago
100.0 % uptime
Today
GTBank Operational
90 days ago
100.0 % uptime
Today
Airtel Tigo Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Settlements and Payouts Operational
90 days ago
100.0 % uptime
Today
Pay-with-bank connections Major Outage
90 days ago
83.41 % uptime
Today
GTBank Major Outage
90 days ago
0.49 % uptime
Today
Kuda Bank Operational
90 days ago
100.0 % uptime
Today
FCMB Bank Operational
90 days ago
100.0 % uptime
Today
ALAT by Wema Operational
90 days ago
100.0 % uptime
Today
Paga Operational
90 days ago
100.0 % uptime
Today
Pocket Operational
90 days ago
100.0 % uptime
Today
DirectPay Operational
DirectPay (Mobile & Internet banking) Operational
DirectPay Connections Operational
90 days ago
92.98 % uptime
Today
GTB Operational
90 days ago
100.0 % uptime
Today
Opay Operational
90 days ago
79.03 % uptime
Today
Access Bank Operational
90 days ago
100.0 % uptime
Today
Providus Operational
90 days ago
93.32 % uptime
Today
Pay with Transfer Major Outage
90 days ago
1.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Unresolved incidents: Stanbic IBTC Bank (Authentication Outage), Stanbic IBTC Downtime [Direct Debit].

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Resolved - This incident has been resolved.
Mar 18, 08:31 GMT
Identified - The data retrieval issue is due to intermittent service timeouts from Access Bank. We will provide updates once the service is fully restored and stable.
Jan 29, 08:03 GMT
Investigating - We're currently investigating an issue causing data retrieval failures for some Access mobile and internet banking accounts. We apologize for any inconvenience this may have caused and will provide updates shortly.
Jan 17, 08:13 GMT
Resolved - This incident has been resolved.
Mar 18, 08:31 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 28, 07:53 GMT
Identified - We've identified a disruption affecting Access Bank's mobile and internet banking connectivity due to upstream connection errors on their end. This is a widespread issue impacting their services. As a result, users won't be able to link their bank accounts for financial data retrieval until Access Bank resolves the matter. We're actively monitoring the situation and will provide updates as soon as possible. We sincerely apologize for any inconvenience caused.
Feb 24, 07:50 GMT
Resolved - This incident has been resolved.
Mar 18, 08:31 GMT
Investigating - We are currently investigating an issue with the corporate connection of Zenith Bank which is resulting in a login error for users trying to connect their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Oct 15, 10:08 BST
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.