Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Keystone mobile banking details on the Connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Oct 28, 2024 - 08:31 GMT
Investigating - We are currently investigating an issue with the corporate connection of Zenith Bank which is resulting in a login error for users trying to connect their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Oct 15, 2024 - 10:08 BST
Investigating - We are currently investigating an issue with the corporate connection of UBA Bank which is resulting in a login error for users trying to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Oct 08, 2024 - 10:31 BST
Investigating - We are currently experiencing downtime from Access Bank, which is affecting debit transactions for certain accounts. This means you may receive a 'Do Not Honour' response when attempting a debit. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
Oct 07, 2024 - 20:14 BST
Investigating - We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Sep 11, 2024 - 09:16 BST
Investigating - We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.
Jun 11, 2024 - 12:19 BST
Investigating - We are currently investigating an issue with the First Bank Nigeria corporate connection, which is resulting in a login error for users trying to link their accounts. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Jun 05, 2024 - 14:42 BST
Investigating - We are currently investigating an issue with the retail connection of Sterling Bank Nigeria which is resulting in a login error when users try to authenticate their accounts for financial data and payment initiation. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
May 31, 2024 - 10:06 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Update - We are continuing to investigate this issue.
May 25, 2024 - 17:22 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Financial data
?
Operational
90 days ago
100.0
% uptime
Today
Account Linking
Operational
90 days ago
100.0
% uptime
Today
Data retrieval
?
Operational
90 days ago
100.0
% uptime
Today
Telco Data
Operational
90 days ago
96.66
% uptime
Today
Authentication
Operational
90 days ago
93.32
% uptime
Today
Accounts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank
?
Operational
90 days ago
100.0
% uptime
Today
Account linking
Operational
90 days ago
100.0
% uptime
Today
Payment authorisation
Operational
90 days ago
100.0
% uptime
Today
Payment confirmation
Operational
90 days ago
100.0
% uptime
Today
Direct Debit
?
Operational
90 days ago
94.57
% uptime
Today
Mandate creation
Operational
90 days ago
94.33
% uptime
Today
Account debit
Operational
90 days ago
93.28
% uptime
Today
Balance enquiry
Operational
90 days ago
98.36
% uptime
Today
Mandate Approval
Operational
90 days ago
92.16
% uptime
Today
Mandate Authorization
Operational
90 days ago
94.53
% uptime
Today
Lookup
Operational
90 days ago
99.99
% uptime
Today
CAC Lookup
Operational
90 days ago
100.0
% uptime
Today
BVN Lookup
Operational
90 days ago
100.0
% uptime
Today
BVN iGree
Operational
90 days ago
99.96
% uptime
Today
360View
?
Operational
90 days ago
100.0
% uptime
Today
NIN Lookup
Operational
90 days ago
100.0
% uptime
Today
Account number lookup
Operational
90 days ago
100.0
% uptime
Today
Mono Pages
?
Operational
90 days ago
100.0
% uptime
Today
Statement Pages
?
Operational
90 days ago
100.0
% uptime
Today
Payment Pages
?
Operational
90 days ago
100.0
% uptime
Today
Product Endpoints
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
100.0
% uptime
Today
Investment
Operational
90 days ago
100.0
% uptime
Today
Data Sync
Operational
90 days ago
100.0
% uptime
Today
Identity
Operational
90 days ago
100.0
% uptime
Today
Transactions
Operational
90 days ago
100.0
% uptime
Today
Payment initiation endpoint
Operational
90 days ago
100.0
% uptime
Today
Verify transaction endpoint
Operational
90 days ago
100.0
% uptime
Today
Direct Debit connections
Partial Outage
90 days ago
76.47
% uptime
Today
Zenith Bank
Operational
90 days ago
50.82
% uptime
Today
Sterling Bank
Operational
90 days ago
100.0
% uptime
Today
Wema Bank
Operational
90 days ago
100.0
% uptime
Today
Access Bank
Partial Outage
90 days ago
70.57
% uptime
Today
GTBank
Operational
90 days ago
34.12
% uptime
Today
Data Connections - Nigeria
Partial Outage
90 days ago
97.42
% uptime
Today
First Bank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
96.69
% uptime
Today
Access Bank
Operational
90 days ago
100.0
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic IBTC Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB
Operational
90 days ago
100.0
% uptime
Today
Zenith Bank
Operational
90 days ago
97.65
% uptime
Today
Fidelity Bank
Operational
90 days ago
100.0
% uptime
Today
United Bank for Africa
Operational
90 days ago
95.94
% uptime
Today
Wallets Africa
Operational
90 days ago
100.0
% uptime
Today
Union Bank of Nigeria
Operational
90 days ago
100.0
% uptime
Today
Sterling Bank
Partial Outage
90 days ago
70.0
% uptime
Today
ALAT by WEMA
Operational
90 days ago
100.0
% uptime
Today
Polaris Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
EcoBank
Operational
90 days ago
95.86
% uptime
Today
Jaiz Bank
Operational
90 days ago
100.0
% uptime
Today
Unity Bank
Operational
90 days ago
100.0
% uptime
Today
Piggyvest
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
94.62
% uptime
Today
VULTe Digital Bank
Operational
90 days ago
100.0
% uptime
Today
Heritage Bank
Operational
90 days ago
100.0
% uptime
Today
Providus Bank
Operational
90 days ago
100.0
% uptime
Today
Brass
Operational
90 days ago
100.0
% uptime
Today
Globus Bank
Operational
90 days ago
100.0
% uptime
Today
Chaka
Operational
90 days ago
100.0
% uptime
Today
Risevest
Operational
90 days ago
100.0
% uptime
Today
Trove
Operational
90 days ago
100.0
% uptime
Today
Paystack
Operational
90 days ago
100.0
% uptime
Today
Flutterwave
Operational
90 days ago
100.0
% uptime
Today
Opay
Operational
90 days ago
100.0
% uptime
Today
Cowrywise
Operational
90 days ago
100.0
% uptime
Today
gomoney
Partial Outage
90 days ago
70.0
% uptime
Today
Keystone Bank
Partial Outage
90 days ago
92.14
% uptime
Today
AltBank
Operational
90 days ago
97.04
% uptime
Today
Data Connections - Kenya
Partial Outage
90 days ago
78.57
% uptime
Today
Absa Bank
Partial Outage
90 days ago
70.0
% uptime
Today
NCBA Bank
Partial Outage
90 days ago
70.0
% uptime
Today
KCB Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
M-Pesa
Under Maintenance
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.0
% uptime
Today
Equity Bank
Partial Outage
90 days ago
70.0
% uptime
Today
Co-Operative Bank
Partial Outage
90 days ago
70.0
% uptime
Today
Data Connections - Ghana
Partial Outage
90 days ago
95.71
% uptime
Today
Momo
Under Maintenance
90 days ago
100.0
% uptime
Today
Standard Chartered
Operational
90 days ago
100.0
% uptime
Today
Stanbic Bank
Partial Outage
90 days ago
70.0
% uptime
Today
Fidelity Bank
Under Maintenance
90 days ago
100.0
% uptime
Today
Ecobank
Operational
90 days ago
100.0
% uptime
Today
GTBank
Operational
90 days ago
100.0
% uptime
Today
Airtel Tigo
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Portal
?
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Settlements and Payouts
Operational
90 days ago
100.0
% uptime
Today
Pay-with-bank connections
Major Outage
90 days ago
93.02
% uptime
Today
GTBank
Major Outage
90 days ago
58.15
% uptime
Today
Kuda Bank
Operational
90 days ago
100.0
% uptime
Today
FCMB Bank
Operational
90 days ago
100.0
% uptime
Today
ALAT by Wema
Operational
90 days ago
100.0
% uptime
Today
Paga
Operational
90 days ago
100.0
% uptime
Today
Pocket
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 14, 08:15 GMT
Update -
We are continuing to work on a fix for this issue.
Nov 14, 08:15 GMT
Identified -
The issue has been identified and a fix is being implemented.
May 25, 17:21 BST
Investigating -
We're currently investigating a data retrieval issue with our Fidelity corporate connection. While users can successfully log in, the process of retrieving data is experiencing unexpected delays, resulting in timeouts and failed data status responses. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. Thank you for your patience and understanding as we work to address this issue.
Nov 23, 15:49 GMT
Resolved -
This incident has been resolved.
Nov 13, 10:16 GMT
Investigating -
We are currently experiencing a downtime with the Telco endpoint, affecting Airtel and MTN users. As a result, you won't be able to retrieve telco data from your users. Our engineering team is working diligently to resolve this issue, and we'll update you once the service is back up and running. We apologize for the inconvenience and appreciate your patience.
Oct 24, 10:40 BST
Resolved -
This incident has been resolved.
Nov 12, 15:53 GMT
Update -
The debit initiation service is back up, and we are actively monitoring the results. However, the mandate creation service is still experiencing downtime. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is fully restored.
Nov 12, 15:14 GMT
Investigating -
We are currently experiencing downtime from NIBSS impacting all mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Nov 12, 13:48 GMT
Resolved -
Debiting a GTB account via mandate is now working, though not yet for all accounts. However, transactions using the “Pay with Bank” option are still timing out from the bank. We are actively working with the GTBank team to resolve this issue. We apologize for the downtime and any inconvenience caused.
Nov 8, 07:22 GMT
Monitoring -
GTB account linking is back online, and we’re actively monitoring other services.
Oct 17, 07:03 BST
Investigating -
Due to ongoing migrations by GTBank, we are currently facing a temporary service downtime, which may affect users' ability to link their GTBank accounts for financial data retrieval, payment initiation, mandate authorization, and account debits. We sincerely apologize for any inconvenience this may cause and are closely monitoring the situation. Updates will be provided as soon as the service is fully restored.
Oct 14, 07:35 BST