Identified - We have identified a problem where mandates created using Zenith are not working properly for debit and balance inquiries. We are currently working with the Zenith and NIBSS teams to resolve this issue and apologize for any inconvenience caused. We will provide an update within the next 72 hours.
May 05, 2024 - 12:01 BST
May 05, 2024 - 12:01 BST
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their Paystack login details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
May 02, 2024 - 10:57 BST
May 02, 2024 - 10:57 BST
Investigating - We are currently experiencing an issue where some users are encountering difficulties completing payment authorization with their UBA mobile banking details. We sincerely apologize for any inconvenience this may have caused, and we will promptly provide an update once the service has been restored fully. It's important to note that the issue doesn't affect all users, and some are still able to complete payments.
Apr 29, 2024 - 13:42 BST
Apr 29, 2024 - 13:42 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their M-pesa login details. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Apr 02, 2024 - 09:08 BST
Apr 02, 2024 - 09:08 BST
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Co-0p login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:01 GMT
Feb 26, 2024 - 12:01 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Stanbic Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 12:00 GMT
Feb 26, 2024 - 12:00 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Equity Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:57 GMT
Feb 26, 2024 - 11:57 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their ABSA Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:54 GMT
Feb 26, 2024 - 11:54 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their NCBA login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:51 GMT
Feb 26, 2024 - 11:51 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:48 GMT
Feb 26, 2024 - 11:48 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Bidvest login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:39 GMT
Feb 26, 2024 - 11:39 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Absa Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:37 GMT
Feb 26, 2024 - 11:37 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Capitec Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:34 GMT
Feb 26, 2024 - 11:34 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Ned Bank login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:31 GMT
Feb 26, 2024 - 11:31 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their Standard Bank login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:29 GMT
Feb 26, 2024 - 11:29 GMT
Investigating - We are currently looking into a problem where users are experiencing difficulty in authenticating with their FNB login details on the connect widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Feb 26, 2024 - 11:24 GMT
Feb 26, 2024 - 11:24 GMT
Investigating - We are presently investigating an issue where users are encountering challenges in authenticating with their Gomoney login details for financial data retrieval. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Jan 30, 2024 - 08:05 GMT
Jan 30, 2024 - 08:05 GMT
Investigating - We are currently investigating an issue with the mobile connection of Jaiz Bank Nigeria, causing authentication errors for users attempting to link their accounts for financial data retrieval. Our engineering team is actively engaged in resolving this matter, and we'll provide you with updates as soon as the service is restored to its normal functionality. Thank you for your patience and understanding.
Jan 08, 2024 - 09:59 GMT
Jan 08, 2024 - 09:59 GMT
Investigating - We're currently investigating a data retrieval issue with our Fidelity corporate connection. While users can successfully log in, the process of retrieving data is experiencing unexpected delays, resulting in timeouts and failed data status responses. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. Thank you for your patience and understanding as we work to address this issue.
Nov 23, 2023 - 15:49 GMT
Nov 23, 2023 - 15:49 GMT
Investigating - We are currently looking into an issue where users are experiencing difficulty authenticating their Stanbic Bank login details. We will keep you informed with updates as they become available.
Aug 30, 2023 - 11:52 BST
Aug 30, 2023 - 11:52 BST
Mono Connect
Operational
Account Linking
Operational
Data retrieval
?
Operational
Mono DirectPay
?
Operational
Account linking
Operational
Payment authorisation
Operational
Payouts
Operational
Payment confirmation
Operational
Mono Direct Debit
Operational
Mandate creation
Operational
Account debit
Operational
Balance enquiry
Operational
Connect API
Operational
Account
Operational
Investment
Operational
Data Sync
Operational
Identity
Operational
Transactions
Operational
Directpay API
Operational
Payment initiation endpoint
Operational
Verify transaction endpoint
Operational
Partners API
Operational
Connect
Operational
Mono Pages
?
Operational
Statement Pages
?
Operational
Payment Pages
?
Operational
Direct Debit connections
Partial Outage
Zenith Bank
Partial Outage
Data Connections - Nigeria
Partial Outage
First Bank
Operational
GTBank
Operational
Access Bank
Operational
Kuda Bank
Operational
Standard Chartered
Operational
Stanbic IBTC Bank
Operational
FCMB
Operational
Zenith Bank
Operational
Fidelity Bank
Operational
United Bank for Africa
Degraded Performance
Wallets Africa
Operational
Union Bank of Nigeria
Operational
Sterling Bank
Operational
ALAT by WEMA
Operational
Polaris Bank
Under Maintenance
EcoBank
Operational
Jaiz Bank
Partial Outage
Unity Bank
Operational
Piggyvest
Operational
Cowrywise
Operational
VULTe Digital Bank
Operational
Heritage Bank
Operational
Providus Bank
Operational
Brass
Operational
Globus Bank
Operational
Chaka
Operational
Risevest
Operational
Trove
Operational
Paystack
Partial Outage
Flutterwave
Operational
Opay
Operational
Cowrywise
Operational
gomoney
Partial Outage
Keystone Bank
Operational
Data Connections - Kenya
Partial Outage
Absa Bank
Partial Outage
NCBA Bank
Partial Outage
KCB Bank
Under Maintenance
M-Pesa
Partial Outage
Stanbic Bank
Partial Outage
Equity Bank
Partial Outage
Co-Operative Bank
Partial Outage
Data Connections - Ghana
Partial Outage
Momo
Partial Outage
Standard Chartered
Operational
Stanbic Bank
Partial Outage
Fidelity Bank
Under Maintenance
Ecobank
Operational
GTBank
Operational
Airtel Tigo
Operational
Data Connections - South Africa
Partial Outage
Bidvest
Partial Outage
Absa Bank
Partial Outage
Capitec Bank
Partial Outage
Ned Bank
Partial Outage
Standard Bank
Partial Outage
FNB
Partial Outage
Telco Data
Operational
Authentication
Operational
Accounts
Operational
Lookup
Operational
CAC Lookup
Operational
BVN Lookup
Operational
BVN iGree
Operational
360View
?
Operational
NIN Lookup
Operational
Dashboard
Operational
Portal
?
Operational
Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.